agenda
october 6th, 2022
Registration
Morning agenda
Keynote
Andrew Lorraine, CEO, Resco
Eduard Kesely, Head of Product, Resco
Justin Lake, CEO & Co-founder, Skyllful
The past, present, and future: The story of Mobile CRM
Resco Mobile CRM is an app with rich history and an exciting future. With the Field Service Mobile (Xamarin) app nearing its end of life, Resco Field Service 2.0 for D365 on the rise, and Guides coming to Dynamics, there is much to look forward to. Learn the latest news about Resco projects, how the transition from Field Service Mobile (Xamarin) app to Resco Field Service 2.0 is going and hear our customers' and partners' insights.
Track 1
business
Track 2
tech
Introduction
- The uses of Resco mobility for Dynamics 365
- The rise of Resco Field Service 2.0 for Dynamics 365
- What the future holds for Mobile CRM
Peter Dargaj, Business Development, Resco
Coffee break
Resco & Power Apps: An expert comparison
Matej will share the newest information on key features, including offline capabilities, mobile experiences, integration, and more. Explore when Resco is the right choice.
Matej Vanik, SW Developer, Resco
Success story: Eppendorf
Learn how our clients Eppendorf, ScaleAQ and EDPR - EDP Renewables Europe benefited from Resco Mobile CRM. You will gain valuable insights into how they implemented our solutions in various use cases and scenarios.
Success story: EDPR - EDP Renewables Europe
Success story: ScaleAQ
Christian Våge, Discipline Lead Service, Scale AQ
Rune Bakke, Senior Consultant D365CE & Power Platform, DXC Technology
Dag-André Lundeby, Manager D365CE & Power Platform,
DXC Technology
Expert Panel
Connect with experts from the field sales and mobile CRM area. Find out what they achieved in collaboration with Resco, what are the current trends, and what’s the future of mobility for Dynamics 365.
Satish Reddy, CEO, AHA Apps
Kai Pautsch, Presales Consultant, ORBIS
Steffen Hackmann, D365 Team Lead, TSO-DATA
Steven de Backer, Product Manager Fearless Leader, Avento
Trevor Metcalfe, Marketing Manager, Resco North America
Track 2
tech
Tech deep dive: Mobile CRM implementation for Mary´s Meals
Learn how Necessidad Consulting LTD implemented Resco CRM for Mary’s Meals, what technological challenges they had to tackle and how the resulting solution works in the field.
Ope Okupe, Principal Consultant & Founder,
Necessidad Consulting LTD
Necessidad Consulting LTD
Neil Pentland, Programme Logistics Lead, Mary´s Meals
Design workshop
Get a sneak peek of Resco's new design ideas and shape the future of our user experience in this interactive session. See how redesigned login, forms, views, or app navigation could look like and provide feedback.
Adela Kovarova, UX Researcher, Resco
Helping Frontline Workers Embrace Essential Technology
Skyllful Business Case - Benefit of an interactive, mobile, micro-learning approach
Justin Lake, CEO & Co-founder, Skyllful
Lunch break
Afternoon agenda
Empower mobile superworkers in Microsoft, Salesforce and beyond
Discover new approaches in empowering mobile superworkers to tackle the current market challenges. Resco solutions allow them to operate faster, follow complex workflows, and become fully self-sufficient. All while delivering their colleagues and managers crucial data for key business decision-making and reporting.
Track 1
business
Track 2
tech
Introduction
- Challenges of the mobile workforce
- Enterprise-ready digital forms for easy data capture and precise reporting
- Field knowledge and avenues to success with Resco solutions
Ivan Stano, COO, Resco
Success story: Kee Safety
Learn how Kee Safety handled the challenge of raising the standard of safety equipment inspections across many business units and in a short time with resco.Inspections.
Chris Bishop, System architect, Kee Safety, Ltd.
Success story: OmniVision
Discover how resco.Inspections can deliver valuable information with minimum effort to improve sales strategy by digitalizing store check processes in a pharmaceutical company.
Torsten Harden, IT Manager, OmniVision
Expert Panel
Join our expert panelists in their discussion about how resco.Inspections can empower an organization to tackle business challenges and deliver results.
Jeremy Higgins, CEO, H1
Tom Gerhard Nilsen, Head of IT, Made for Movement
Muhammad Atif, Vice President Solutions and Services, Mazik Global
Dean Hennessey, Director of IT Delivery, Sciensus
Trevor Metcalfe, Marketing Manager, Resco North America
Track 2
tech
Real life case study: resco.Inspections implementation by H1
Find out why time is the new oil and how H1 implemented resco.Inspections to achieve a 98% reduction in sync time.
Jeremy Higgins, CEO, H1
Tech deep dive: resco.Inspections masterclass
Dive deep into the technology that drives questionnaires and the ways the data is stored. Which improvements will the new JSON format bring? What do the different options to store the answers mean? How to best optimize the database footprint of resco.Inspections? Find out answers to all these questions and much more.
Coffee break
Autumn release and the year of Resco technology
What a coincidence! Our autumn release will be published just a few days before the conference, so the timing is ideal for showcasing the latest additions and providing a quick roundup of the best new features added last year. A not to miss session for everyone wanting to be up to date with Resco's technology.
Eduard Kesely, Head of Product, Resco
Peter Matejik, Product Manager, Resco
Success assembled: How Resco Cloud empowers partners, customers, and mobile workforce
Resco partners & customers are the driving force in bringing mobile technology to mobile workers. And the backbone of it is Resco Cloud. Discover the role of Resco Cloud in a broader context and multiple industries - find out what makes a successful partnership with Resco and hear our global partners' firsthand experience, learnings, and practices.
Track 1
business
Track 2
tech
Introduction
- Resco Cloud benefits & implementation possibilities
- Connection between Resco Cloud and mobile workforce
Michal Kubala, Sales Manger, Resco
Success story: HG Technology
We're thrilled to share some of our customers' and partners' success stories, which showcase the impact of Resco Cloud on their businesses and processes.
David Gee, Business Development Director, HG Technology
Millie Beere, Product Manager, HG Technology
Success story of Stony Valley & Spence Software
Visit our customer with us and learn, how Resco Cloud improved their operations and previous pen and paper processes.
Track 2
tech track
Real life case study – Why Resco Cloud?
Get to know another possibilities that Resco Cloud provides. Learn more how Resco Inspections can be utilized together with existing field service solution and provide added value to field technicians.
Nicole Zabel, Software Developer, Key2Act
70% of the workforce isn't connected, NIVY Watch has a solution
Dale Kirkwood, Business Development Manager, NIVY Watch
Partner Awards
We want to thank our partners that went the extra mile and consistently delivered excellent work. To show our appreciation, we´ll recognize Resco partners and enthusiasts who believe in our technology and help companies transform their businesses worldwide.
Filip Fejdi, Partner Channel Specialist, Resco & Anna Kontsekova, Partner Channel Manager, Resco
Closing speech from Resco's CEO Andrew Lorraine
Refreshment
Get ready for the evening reception, buses are leaving from the main hotel entrance at 19:00, please be on time.
Evening reception
Experience the signature resco.NEXT whiskey tasting session and continue the conversation during an evening full of networking opportunities at a beautiful location in Lisbon.
The agenda may be subject to change.
Timetable is displayed in the local timezone (UTC/GMT +1)
Timetable is displayed in the local timezone (UTC/GMT +1)
americas
Resco.net, Inc.
202 Washington Street / Suite 329,
Brookline, MA 02445
202 Washington Street / Suite 329,
Brookline, MA 02445
emea, asia pacific
Resco spol. s r.o.
Mlynské nivy 5 / 82109
Bratislava / SK-EU
Mlynské nivy 5 / 82109
Bratislava / SK-EU