What is the value of resco.Houston? What benefits does resco.Houston bring to its customers? Who are our customers and what are their priorities? These and other questions are part of Karin’s normal working day. Her main goal is to show the value of resco.Houston and how it can improve and streamline knowledge flow in the organization.
In addition to a successful career as a leader of two high-tech, B2B, Customer Service organizations, Sam utilizes his prior 20+ years’ hands-on experience in Engineering, Manufacturing, Consulting and General Management to help clients grow their services business and improve Customer Loyalty.
He applies the methodologies and techniques associated with the Customer Value Creation and Service Marketing professions to assist his clients to achieve their growth objectives by designing and commercializing new services and the associated business transformations.
With more than 15 years of experience in the digital transformation of the field service industry and a master’s degree in Digital leadership, Basheer co-founded HA Consultancy to assist the field service companies in the MENA region during their digital transformation journey.
He managed one of the top companies in the field service industry in Dubai, allowing him to merge digital and field experience to deliver a better solution to the industry.
Ivana is a senior business development manager with extensive experience in building and cultivating successful partnerships. She helps Resco partners in identifying and pursuing business opportunities as well as identifying challenges. Her mission is to empower Resco partners to deploy enterprise mobile solutions.
As the Chief Product Officer at Resco, Juraj Mojik is responsible for delivering features that add value for customers. Working with the company for well over 15 years, he has supported the digital transformation of many organizations and understands their needs.
With the new Resco Inspections product, he is leading the innovation initiatives to ensure that new technologies can be applied to businesses as soon as possible.
Join resco.NEXT 2022 and visit one of the most charismatic cities in Europe, Lisbon. Enjoy Portugal’s capital city and its famous sunny weather, soulful Fado music, fantastic seafood, or delicious pastéis de nata while strolling historical streets and looking at impressive buildings with local mosaic art. Set in the event’s hotel located in the central financial district - a 7-minute walk from a metro stop and less than a 15-minute drive from the city airport.
During his more than 8 years in various Business Development positions within Resco, Peter's focus has been on building relationships with Resco partners & customers and helping them unlock the most value from the Resco platform.
His specializations include Mobile Sales, Field Service, and custom mobile solutions.
Adela has been part of the Resco UX/UI team for a year. Previously, she was an intern in the Knowledge management team. She collaborates on improving the usability of the Resco application to support the users' mental models, ease of control in the field, and transparency of functions for administrators.
She is passionate about getting to know Resco users, their overall workflow, and application usage scenarios.
For the past three years, Timotej has been providing assistance with technical issues to our partners and customers, trying to satisfy their need for knowledge of Resco products and helping with any problems encountered along the way.
Matej is a software developer at Resco with focus on the sychronization an the offline database functionality. With many years working at the Resco support team he has great experience with making the best out of every project.
Justin is the CEO and Co-founder of Skyllful, which provides workers with on-demand mobile training. As a lifelong mobile tech enthusiast, he focuses on empowering frontline workers with mobile technologies that enhance their performance.
Working with his own ideas and leveraging his extensive network of industry professionals, Justin and his team help companies get the most from their digital technology investments.
Tom started working with Resco products back in 2014. With a background as an IT consultant in Microsoft ERP and CRM products for over 15 years, he currently works as the Head of IT at the Made for Movement Group.
Tom's great advantage is his vast knowledge in several professional fields, which he now takes advantage of to develop and facilitate business systems for companies in the best possible way with all the fantastic tools available.
After more than 20 years in the consulting business, Torsten started working in a pharmaceutical company as an in-house consultant. He focuses on the digitalization of business processes for sales representatives in pharmaceutical companies.
He has used RESCO technology for over seven years as a platform for mobile offline capabilities and the Microsoft business platform for over ten years.
David is a qualified Management Accountant with a Master’s in Business Administration. He works as Business Development Director at HG Technology, a consultancy service organization providing advisory services to mid-size businesses.
HG Technology specializes in the Office365 Environment, particularly PowerApps, CRM, Document Management, and Business Intelligence. David’s expertise in finance and business processes combines this with many years of technical experience.
Chris Bishop is a self-taught developer and Master's candidate in Counselling Psychology. He is currently the IT Systems Architect at Kee Safety, where he gets the privilege of tinkering with various systems.
He also works with great tools like Resco's Inspection/Woodford platform to help keep employees and customers safer when working at height.
Millie Beere oversees all Resco-related projects at HG Technology. As the first point of contact for Bredon Hope's success story, she ensured the successful implementation of Resco Inspections and continues to be there for support services.
Jeremy Higgins is the CEO and founder of the management and software consulting company H1. With over 25 years of experience in the technology industry, Jeremy has led multiple successful Enterprise System projects in various industries spanning multiple global companies, organizations, and government entities. His work experience includes leading teams in the development of complex system solutions based on Resco across a diverse range of industries.
Senior Consultant D365CE & Power Platform, DXC Technology
Rune is a senior D365 Customer Engagement & Power Platform consultant with more than ten years of experience in the construction industry. He has worked as an electrical engineer, project manager, and inspector.
Before crossing over to the consultant side of the business, he was a control engineer at Infratek AS and has a broad background in various management and engineering positions in Oslo.
Michal is a Business Development Lead, who has been with Resco for 2 years. With five years of experience in sales, he’s in charge of a team that takes care of the ever-growing portfolio of Resco Cloud partners and partners from the Salesforce ecosystem.
The goal of his team is to establish effective collaboration with these partners and thus bring the benefits of Resco technology to customers all around the world.
Trevor brings 10+ years of marketing experience to Resco, where he leads campaign activities, manages partner relationships, and drives new initiatives alongside Resco HQ as Marketing Manager, North America.
Outside the office, Trevor can be found digging for vintage fashions and natural wines.
Kai Pautsch started working as a Dynamics 365 Developer in 2011 and had his first encounter with the Resco Mobile App a year later. In 2016, he switched to 3rd-level support for Dynamics 365 on-premise systems.
Since 2017, Kai has worked as a consultant with a technical background at ORBIS's service department, where he implemented many projects with Resco-based Microsoft Field Service and the Resco native App. After a few years as a consultant, he switched his position to Presales Consultant, specializing in Customer Service and Field Service.
Co-Founder, Business Development Manager, NIVY Watch
Dale has spent the last four years exploring and researching IoT solutions for both home and business. Having worked on multiple IoT projects, Dale is discovering what the future holds for companies and how IoT will no longer be seen as "something for the big companies". He believes every warehouse, shop, and home will become completely connected, improving efficiencies in businesses, energy usage & customer service. Dale is a co-founder of NIVY Watch and the one who originally announced the NIVY Project at Resco Next 2019 in Rome. Today,
Dale is excited to share with you the developments within NIVY Watch, our vision for the future of NIVY Watch, and how we plan on influencing the path of IoT in the developing world of connected business.
Peter is a product manager leading the improvements of Mobile Sales, Inspections, Inspections for RealWear and Route planner. He is always open to discussing any suggestions for improvements that partners and clients might have.
Steffen is the leader of the Dynamics 365 implementation and development team at TSO-DATA in Germany. He started working at TSO during his business informatics study program. He did his master's degree in Business informatics while working a full-time job at TSO.
Steffen has been working with Resco technology since 2015. He oversees consultancy and project management tasks in Dynamics 365 projects in the DACH region.
Satish Reddy is the founder and CEO of Aha Apps, a company specializing in Field Service automation in various industries. He holds a bachelor's degree in mechanical engineering and a master's in Computer Science.
Satish has worked with IBM, Unisys, and Altria as a software developer/architect before leaping into entrepreneurship in 2010. Having built several mobile apps and software systems, he brings a wealth of knowledge to the table, helping clients solve problems creatively.
Dag-André started his work career in the security industry in Securitas in 2002 combined with his education, and moved over to IT in 2010. He has over 12 years of IT experience in various Field Service and CRM solutions.
For the last 8 years, he has been working with D365 Customer Engagement & Power Platform implementations, focusing on D365 Field Service.For the last 3 years, he has been Head of D365CE & Power Platform in Norway.
Director Enterprise Solutions Unit, Noesis Portugal
With 25 years of experience working on various international projects in digital transformation service, field service, customer engagement, and customer experience challenges, Rodolfo enjoys working on projects that make a difference in companies’ everyday lives.
Neil has been working for Mary's Meals for four and a half years. As the Programme Logistics Lead, he is currently responsible for ensuring the smooth delivery of the organization's logistics function, which includes fleet, warehouse, and supplier management.
In his former role as the Programme Delivery Lead, he was the project manager for the School Feeding Delivery Model project, in which Mary's Meals revised and harmonized its systems and processes in four program countries (Malawi, Zambia, Liberia, and Kenya) in order to introduce our Resco and Salesforce. He also worked closely with Necessidad Consulting to develop Mary's Meals Resco application and managed the development and testing process.
Nicole is a Software Developer with Key2Act working on the MobileTech solution - a field service application built on the Resco MobileCRM platform.
As a developer, she has focused on improving the customer experience, whether it be through solution modifications or Resco Inspection integration.
As the product manager of Avento’s Microsoft Certified vertical solution, Steven uses his Dynamics 365 business consultant skills to lead analysis sessions focused on the sales process in retail and out-of-home.
In addition to the development of new features, he's responsible for the thorough training of Avento’s application consultants and end users. In this role, Steven and the Avento team let the solution grow steeply, on a firm basis, for about 5 years already.
Vice President Solutions and Services, Mazik Global
Muhammad Atif is Vice President Solutions and Services at Mazik Global and has over 20 years of Solution Design, Delivery and Leadership experience.
Atif is an experienced Digital Transformation and Delivery Expert with a proven record of accomplishment of delivering major projects in private and public sectors successfully. He is currently engaged in multiple change programs and empowering customers in their journey to digital transformation using Dynamics 365 and Power Platform.
Dean Hennessey is the Director of IT Delivery for Sciensus. He is responsible for the technical delivery of all IT programmes and projects, and is an active member of the senior leadership team. Dean has a passion for digital transformation and has recently overseen the technical delivery of Sciensus >£20M digital transformation programme.
Dean has previous experience in education, retail, logistics and defence sectors working in both leadership and technical architect roles. He has a wide breadth of experience including Cloud transformation, ERP, infrastructure and data warehousing.
Dean is married with three children and a border collie named Rocky. He is a member of the National Trust and enjoys time outdoors with his family. Dean enjoys playing golf and having a beer with friends in his local village of Ruddington, England.